Privacy Policy

 

Welcome to InterviewMates. At InterviewMates, we are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines the types of information we collect, how we use it, and the steps we take to ensure it is protected.

We collect various types of information in order to provide and improve our services: Information You Provide to Us: Personal Information: When you register on our website, book a session, or contact us, we collect personal details such as your name, email address, phone number, and resume. Payment Information: If you make a purchase or book a service, we collect payment details. We use third-party payment processors to handle this information securely.

Information We Collect Automatically: Usage Information: We collect information about your interactions with our website, including the pages you visit, the links you click, and the date and time of your visits. Device Information: We collect information about the device you use to access our services, including IP address, browser type, and operating system. Cookies and Tracking Technologies: We use cookies and similar technologies to collect information about your browsing activities over time and across different websites following your use of our services.

We use the information we collect for various purposes, including: Providing and Managing Services: To facilitate your use of our services, including processing transactions, sending confirmations, and providing customer support. Improving Our Services: To analyse usage trends and preferences, improve the functionality and user experience of our website, and develop new services. Communication, To communicate with you about your account, respond to inquiries, send newsletters, updates, promotional materials, and other information that may be of interest to you. Legal and Security Purposes: To comply with legal obligations, resolve disputes, and enforce our agreements. To protect our rights, property, or safety and those of our users and the public.

Cookies are small data files stored on your device that help us enhance your browsing experience. We use cookies for: Essential Operations: To enable features such as user authentication and account management. Performance and Analytics: To collect data on how our website is used, which helps us improve our services. Advertising: To deliver relevant advertisements and track the effectiveness of our marketing campaigns. You can control the use of cookies through your browser settings. However, disabling cookies may affect your ability to use certain features of our website.

We do not sell or rent your personal information to third parties. We may share your information in the following circumstances: Service Providers: With third-party vendors, consultants, and other service providers who need access to such information to carry out work on our behalf and who are bound by contractual obligations to keep personal information confidential and use it only for the purposes for which we disclose it to them. Legal Requirements: If required to do so by law or in response to valid requests by public authorities (e.g., a court or a government agency). Protection of Rights: To protect the rights, property, or safety of InterviewMates, our users, or others. This includes exchanging information with other companies and organizations for fraud protection and credit risk reduction. Business Transfers: In connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business by another company. We implement a variety of security measures to maintain the safety of your personal information. These measures include encryption, firewalls, and secure socket layer (SSL) technology. While we strive to protect your information, we cannot guarantee its absolute security due to the inherent risks of internet transmission.

You have certain rights regarding your personal information, including: Access: You can request access to the personal information we hold about you. Correction: You can request that we correct any inaccuracies in your personal information. Deletion: You can request that we delete your personal information, subject to certain legal exceptions. Opt-Out: You can opt-out of receiving promotional communications from us by following the unsubscribe instructions in our emails or contacting us directly. We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page with an updated effective date. You are advised to review this Privacy Policy periodically for any changes.


Refund Policy

 

At InterviewMates, we strive to ensure our customers are satisfied with their purchases. If for any reason you are not completely satisfied, we offer a refund policy as outlined below.

Refund Eligibility We offer refund for any purchase made through our website within 24 hours of the transaction. To be eligible for a refund, you must submit your request within this 24-hour window.

How to Request a Refund To request a refund, please contact our customer support team at interviewmatesteam@gmail.com or +91 8447622789. Include your order details and the reason for your refund request.

Important Considerations


Non-Refundable Items Certain items or services may not be eligible for a refund. If applicable, these will be clearly stated at the time of purchase.

If you have any questions or need further assistance, please contact our support team at interviewmatesteam@gmail.com or +91 8447622789.

Thank you for choosing InterviewMates. We appreciate your business and are committed to ensuring your satisfaction.